"I Just Don’t Know How to Help!" – A Parent’s Guide to Coping When School Gets Tough

Let’s take a closer look at how to gently support your child when school becomes a challenge. With slow, steady support, regular check-ins, and working through the ups and downs together, you’ll be showing them the kind of care that builds trust and resilience. Let’s break it down and explore how you can navigate this journey together.

Being a parent isn’t easy at the best of times, but when your child is upset about school or you’re worried they’re falling behind, it can feel overwhelming. You might wonder: Should I speak to the teacher? Should I push harder or back off? What if I make it worse?

You're not alone. Many parents feel this way. Let’s talk about what to do when school feels difficult for your child and for you.

Start with Listening

When a child says, “I hate school,” or “I’m bad at reading,” our instinct is often to jump in with reassurance or solutions. But first, just listen. Give them your full attention even just 5 minutes of focused listening can unlock what’s really going on.

Try saying:

• “I am wondering how school went today.”

• “That sounds tough. I’d feel upset too.”

Remember this is not about giving them the answers. At this stage it is simply listening and feeling their concern.

Break the Problem Into Small Pieces

Big school problems often have small, manageable parts. Once your child feels heard, you can gently help them name the problem.

Example issues:

• “I don’t get maths” might actually mean “I got stuck on subtraction.”

• “No one likes me” might mean “Two friends wouldn’t play with me today.”

Help your child zoom in. Small problems are easier to talk about and easier to solve. For the child at the time, they seem insurmountable.

Make a Simple Action Plan (Together)

Children feel more confident when they’re part of the solution. They need to feel ownership of the issue. Once you've listened and broken the problem down, brainstorm one small step together.

Examples of action steps:

• Practising reading at home to build confidence

• Writing a short note to the teacher about a worry

• Role-playing what to say to a friend at playtime

For you: Don’t hesitate to send a quick message to the teacher. A simple, kind email like “My child is a bit anxious about PE. Any suggestions?” can open a helpful door.

Let Go of "Perfect"

You don’t have to be a teacher or a therapist. You don’t need perfect answers. Children don’t need perfect parents. They need present ones. Just showing up, listening, and caring makes a huge difference.

If you're trying, you're already helping. Being authentic shows the child you are really wanting to help.

Some Reassurance

Most school struggles are temporary. Children are resilient and bounce back, especially when they have a parent who’s in their corner. This is not about solving the problem for them but being there, listening and together working on solutions. If you, the parent, take full ownership of their problem, they will disengage from it and they will have learnt nothing.

Example:

Tom, age 9, was refusing to go to school. After some gentle chats, his dad realized Tom was scared about changing seats. A quick word with the teacher helped, and they worked out a solution. Within a week, Tom was back at school and smiling.

One Last Thought

When school is tough, it can feel like you're both in the storm. But storms pass. What matters most is that your child knows you're by their side..With slow and steady support, recognizing that it is a problem for them is critical to their sense of security. Working through the problem together and checking in to see how they are going is the best way to show you care.

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Good principles of parenting

The idea of being a perfect parent is a myth. Instead, Gail Smith shares some fundamental principles that can guide us through the ups and downs of parenting. These practices will help you navigate challenges and changes with greater confidence throughout your parenting journey.

Good principles of parenting. The Primary Years.

Let’s keep in mind that our parenting will keep changing as we gradually grow into it and as our children grow older and their needs change. It is in constant evolution. What we need to keep stable are some fundamental principles of good parenting. They will hold us in good stead in times of turbulence and change throughout our parenting years.

 Consider the following principles:

  • Unconditional Love

    Love your child for who they are, not just for what they do. Your love is their safe haven in the world. Unconditional love means that despite behaviour that you do not like, you still love the child. It is only behaviour driven by some anxiety.

  • Active Listening

    When you listen to your child with an open heart, you show them that their voice matters. It's the key to understanding and connection. Effective listening allows the child to feel heard and valued. They are then more inclined to  go to you when they are anxious and need to be heard.

  • Setting Boundaries with Empathy

    Boundaries are like the walls of a safe playground. Set them with love and understanding, so your child can explore the world confidently. Boundaries allow the child to know where they stand and what matters to you the parent.

  • Positive Reinforcement

    Praise their effort and progress, not just the end result. Your encouragement fuels their motivation to learn and grow. Be specific when praising. Let the child know what is valued in the praise.

  • Teaching Through Example

    Your actions speak louder than words. Be the role model you want your child to follow, and they'll learn from your example.

  • Embracing Mistakes as Learning

    Mistakes are stepping stones, not stumbling blocks. Show your child that it's okay to make mistakes; it's how we learn and improve. Let them see in your own life how you use mistakes to inform your life. Talk openly about how mistakes are a great learning tool.

  •  Provide a safe haven

    A child that feels safe takes more risks and learns more confidently through their home environment. Set it up so that conversation is encouraged and affirmation is given regularly. Let there be no judgement on their efforts.

  •  Set up a positive learning environment

    This should be a creative space where your child feels safe to talk about issues, develop ideas and discuss topics. Allow your child to explore their thinking in a home and family environment that is open to ideas and questions all the time.  They will feel free to be creative and extend ideas and thoughts well beyond the conventional.

We can never be the perfect parent. That is a myth. We can however be a parent that understands and works hard to practise some basis principles that hold strong and true through your rearing years.

Learning some basic principles of parenting provides a safety zone for good parenting.
— Gail J Smith

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Valuable resources for mastering effective communication with your child

In the hustle of a busy day, we might find ourselves talking quickly and sharply to our children. This can be frustrating for both parents and kids, as everyone wants to be heard and understood. It's normal to feel irritated when we don't get a response or feel like no one is listening. Gail Smith has some great tips to help us support our children and improve our conversations. Learning these skills can make a huge difference in how we communicate.

In the rush of the busy day, we sometimes talk to our children in short sharp bursts. This can be frustrating for the parent and the child, both struggling to be heard and to have their needs met. It is no wonder that we become irritated when we don't get an answer or we feel no one is listening.

Here are some helpful skills that we can use to support a child who needs to be heard. Acquiring these skills can significantly enhance the quality of our conversations.

  • When a child starts talking and you feel it is important to listen, then attending is a key skill to learn. This involves really being with the child, making appropriate eye contact, being still and focusing on what they have to say. This is all about using the right body language to let your child know that you are really listening. Here you give your total attention to the child.

  • Silence is a wonderful tool in showing your child that you are really listening. This means no interruptions to their talk and passively hearing what they have to say. Silence can be very powerful in communicating. It is especially helpful if the child is upset, angry or anxious.

  • As the child talks in order to let them know you are truly listening you can give head nods or perhaps mutter for example, ’Hmm, Really, Yes.” This gives them ongoing reassurance that you are listening and not making any judgements on what they have to say.

  • Encourage them to keep talking. ‘Would you like to talk more about that?’ This is indicating that you are there to listen and you want them to have every opportunity to talk for as long as they feel necessary. This is very helpful to young children who find it hard to articulate what they have to say.

  • If you feel your child needs the time to be heard, find a suitable place to have the conversations. Distractions, noise etc. can stop their flow of conversation leading to disappointment and frustration.

  • Keep to the same level as your child instead of towering over them. This makes them feel that you are genuinely listening.

  • Have a positive disposition as they talk. This may mean smiling and reassuring them that their feelings are valued.

  • When talking back use a gentle tone of voice where the child feels that there is no judgement or disappointment.

  • Finally, you can use active listening. This is picking up on what they see and repeating the essence of their conversation. ‘You said that when you fell on the school yard you felt so sad.’ Picking up the essence of their talk and especially the emotion will give them fuel for talking back with more information.

To help your child after they have disclosed something important and you have listened well, be clear in what you have to say, be correct in your response and always show compassion. In this way you develop trust.

If you respect your child, then listen to what they have to say.
— Gail J Smith
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Let’s find ways to help improve our children’s language skills

Did you know that the more time children spend in front of screens, the less they hear and practice language? This can impact their speaking, listening, writing, and comprehension skills. Explore these suggestions by Gill Smith to ensure your child gets plenty of exposure to develop good language skills.

Recent research published talks about the danger of children losing valuable literacy skills due to too much screen time. It is true that the more screen time a child is exposed to, the less language they hear and the less skilled they are in speaking, listening, writing and comprehending. A child needs to be exposed to language as often as possible. Their vocabulary should be growing daily and their understandings of conversations and their use of language should be a regular daily event. After all, our use of language is a deep reflection of ourselves. Here are some helpful ideas to get you thinking about ways to ensure that your child has regular exposure to good language.

  • Establish clear limits on the amount of screen time allowed each day, including time spent on devices, watching TV, and playing video games. Use tools like parental controls or screen time management apps to enforce limits and track usage.

  • Create designated screen-free zones and times in the home, such as during meals, family gatherings, and bedtime. Encourage conversation and interaction by keeping screens out of these areas and times. Make clear rules about when and where screen time is allowed.

  • Be a positive role model by demonstrating healthy screen habits yourself. Limit your own screen time, especially when interacting with your child. As a family focus on sports activities, games etc. that are a wonderful alternative to docile screen time. Be an active outdoor family where possible.

  • Provide alternative activities that promote language development and communication skills, such as reading together, playing board games, doing puzzles, or engaging in imaginative play. Encourage outdoor play and physical activities that stimulate language skills.

  • Make time for meaningful conversations with your child every day. Ask open-ended questions, listen actively, and respond with interest and enthusiasm. Try to talk less and let your child be a dominant talker from time to time.

  • Make reading a daily habit by incorporating story time into your child's routine. Choose a variety of age-appropriate books that capture their interest and stimulate their imagination. Encourage active participation by asking questions and discussing the story together.

  • Minimize background noise from TVs, radios, and electronic devices, as it can interfere with language development and comprehension. Create a quiet and calm environment that allows for focused listening and communication. The less noise and surround sound, the better.

  • Expose your child to a rich and varied language environment by incorporating vocabulary-building activities into everyday life. Use descriptive language, introduce new words, and encourage your child to use language creatively. How about introducing new words every few days. Celebrate when your child uses those words.

  • Be mindful of the content your child is exposed to on screens and ensure that it is age-appropriate and educational. Choose high-quality programming and apps that promote learning and language development. Be selective in this area.

  • Foster opportunities for social interaction and communication with peers, family members, and caregivers. Arrange play dates, join community activities, and participate in group settings where your child can practise social skills and language use. Let them rely on their language to connect to others.

Be a family where language is a major way of communicating used frequently and valued as a major source of communication. Let your child see and experience that through using good language skills they gain the attention of so many, are valued for their skills and recognized as having something worthwhile to say.

The limits of my language mean the limits of my world.
— Ludwig Wittgenstein
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